How Early to Order a Custom Phone Case for Christmas Delivery

A handmade custom charm phone case from The Charmé Edit

A custom phone case is handmade to order, so it needs more lead time than a gift you buy off the shelf. Here's exactly how long each part takes, so you can work backwards from Christmas Day.

How Long a Custom Phone Case Takes to Make

Every made to order custom phone case is made with love, and we start creating once you place your order. The cream gel needs time to set properly, so please allow up to 4 to 7 working days before it's ready to ship. That applies to both custom cases and the curated designs in the made to order phone cases collection.

DIY Kits Are Quicker

DIY phone case kits are quicker to prepare and go out within 2 to 3 working days. Remember the gel should be used within 1 week of receiving it, see our DIY phone case kit Christmas gift guide.

Personalised charm phone cases from The Charmé Edit, packed and ready to ship

Delivery Time on Top

Once dispatched, you'll get an email with tracking. Estimated delivery is 2 to 3 business days in the UK, 3 to 5 business days to the EU, and 6 to 8 business days to the rest of the world. Shipping in the UK is from £2.91, and free over £45.

A Rule of Thumb

Add the two together and a made to order case to a UK address can take up to around 10 working days from order to delivery in a normal week, longer for international orders, and December is naturally busier. As a general guide, order well ahead, and for a firm date close to Christmas, message us to check current lead times, because we don't publish a fixed cutoff.

Check the Phone Model Before You Order

Since each case is handmade just for you, we can't accept returns or swaps once production has started. Triple-check the phone model before placing your order, you can choose from iPhone, Galaxy and Pixel models, or write another model in the checkout note. See our personalised phone case Christmas gift guide for what to order.

Frequently Asked Questions

How long does a custom phone case take?

Up to 4 to 7 working days to make before dispatch, then 2 to 3 business days delivery in the UK.

Is there an official Christmas order deadline?

We don't publish a fixed cutoff. Order well ahead, and message us for a firm date close to Christmas.

Are DIY kits faster?

Yes, DIY kits go out within 2 to 3 working days.

What if I have a group of 4 or more?

Private workshops need a minimum of 4 guests and ideally 7 to 14 days' notice, see our Christmas party workshop in London.