Gift card
Not sure which charms they’d love most? 💭
Because every case is personalised and one of a kind, choosing for someone else isn’t always easy.
A gift card lets them design something that truly feels like them, down to every detail ✨
We can also include a handwritten note for you: just leave the occasion, their name, or your message at checkout 💌
💡 If you’re looking to gift a custom phone case, we’d recommend a value between £45-£55.
Is a charm phone case protective?
Yes! Our base cases use a high-quality silicone base case, which is naturally shock-absorbent and flexible.
This means it can cushion light drops, protect against scratches, and handle everyday wear, while giving you a soft, comfortable grip.
Is a charm phone case heavy?
Our cases use a lightweight silicone base, so they stay comfortable for everyday use. With the added charms and textures, they can be slightly heavier than a plain case, but never in a way that feels bulky.
The weight also depends on how many charms you choose to add, so you get to customise the balance between minimal and extra-cute.
Either way, every Charmé case is designed to stay practical, stylish, and easy to carry all day.
CARE & MAINTENANCE
General care
Handle your case with care, avoid bending or peeling, and keep it out of direct sunlight or harsh weather.
Metals are coated to resist tarnish; you may reapply a clear polish for extra shine if needed.
After receiving, please leave your phone case in a well-ventilated indoor space for 3–5 days, as it was freshly made and packed in a closed box.
.
For white & glitter gel
Our white and glitter gel designs use light-toned materials to achieve their signature look. A slight warm tint over time is a natural characteristic.
To keep your piece looking its best:
• Please avoid contact with makeup, creams, perfumes, and oils
• Please avoid prolonged contact with darker fabrics (e.g. denim)
Shipping time & cost
All products are handmade in London, UK
Processing Time
Made-to-Order Cases
Handmade to order. Please allow 4–7 working days for production before dispatch.
DIY Kits & Ready-Made Items
Dispatched within 2–3 working days.
Shipping Times
- UK: 2–3 business days
- USA: 6–8 business days
- EU: 3–5 business days
- Rest of World: 6–8 business days
Shipping Costs
- UK: From £2.91 · Free over £45
- USA: $10.99 · Duties & taxes included · Free over $100
- Germany, France & Spain: €6.99 · Duties & taxes included · Free over €100
- Rest of World: Worldwide shipping. Calculated at checkout based on destination.
Returns & Exchanges
Since each case is handmade just for you, we can’t accept returns or swaps once production has started. Your case is truly one of a kind and can’t be resold.
Triple-check that you’ve chosen the right phone model and charms before placing your order to avoid any heartbreak!